{"id":476,"date":"2024-05-14T14:38:50","date_gmt":"2024-05-14T11:38:50","guid":{"rendered":"https:\/\/active.com.tr\/eng\/?page_id=476"},"modified":"2024-05-16T17:06:17","modified_gmt":"2024-05-16T14:06:17","slug":"customer-experience-relationship-management","status":"publish","type":"page","link":"https:\/\/active.com.tr\/eng\/customer-experience-relationship-management\/","title":{"rendered":"Customer Experience Relationship Management"},"content":{"rendered":"<p>Our biggest goal is to develop pre-sales and after-sales services focused on customer satisfaction and to provide quality and satisfactory services. For this purpose, we have developed a comment + point system in this section in order to both shed light on our work and turn our customers&#8217; comments about their experiences into advantage.<\/p>\n<p>When you convey all your ideas about the services you receive from Active Turizm to our relevant department by filling out the form below, you will participate in the &#8220;Customer Experience Relationship Management&#8221; program and from now on you will gain advantages for the services you receive from us. Moreover, with the reference program we are newly preparing, we will have surprises that add value to corporate companies that both gain us customers by recommending us and become new customers by relying on this recommendation.<\/p>\n<p>We are waiting for your valuable comments.<\/p>\n<p>&nbsp;<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f427-o1\" lang=\"tr-TR\" dir=\"ltr\" data-wpcf7-id=\"427\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/eng\/wp-json\/wp\/v2\/pages\/476#wpcf7-f427-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"\u0130leti\u015fim Formu\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"427\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"tr_TR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f427-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<h2 class=\"short\">Client Experience<\/h2>\n<div class=\"row\">\n    <div class=\"col-lg-6\">\n        <div class=\"form-group\">\n            <label for=\"adsoyad\">Your Name\/Surname *<\/label>\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"your-adsoyad\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"adsoyad\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-adsoyad\" \/><\/span>\n        <\/div>\n    <\/div>\n\n    <div class=\"col-lg-6\">\n        <div class=\"form-group\">\n            <label for=\"firma\">Company Name<\/label>\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"your-firma\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" id=\"firma\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-firma\" \/><\/span>\n        <\/div>\n    <\/div>\n\n    <div class=\"col-lg-6\">\n        <div class=\"form-group\">\n            <label for=\"email\">Your e-mail *<\/label>\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" id=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n        <\/div>\n    <\/div>\n\n    <div class=\"col-lg-6\">\n        <div class=\"form-group\">\n            <label for=\"gsm\">Mobile Phone *<\/label>\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"your-gsm\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"gsm\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-gsm\" \/><\/span>\n        <\/div>\n    <\/div>\n\n    <div class=\"col-lg-6\">\n        <div class=\"form-group\">\n            <label for=\"departman\">Department You Receive Service From *<\/label>\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"your-departman\"><select class=\"wpcf7-form-control wpcf7-select form-control\" id=\"departman\" aria-invalid=\"false\" name=\"your-departman\"><option value=\"Corporate travel consulting\">Corporate travel consulting<\/option><option value=\"Flight ticket\">Flight ticket<\/option><option value=\"Hotel booking\">Hotel booking<\/option><option value=\"Car rental\">Car rental<\/option><option value=\"Incoming - Outgoing\">Incoming - Outgoing<\/option><option value=\"Meeting event management\">Meeting event management<\/option><option value=\"Visa transactions\">Visa transactions<\/option><option value=\"Corporate reporting\">Corporate reporting<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n        <\/div>\n    <\/div>\n\n    <div class=\"col-lg-12\">\n        <div class=\"form-group\">\n            <label for=\"yorum\">Your review<\/label>\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"your-yorum\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" id=\"yorum\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-yorum\"><\/textarea><\/span>\n        <\/div>\n    <\/div>\n\n   <div class=\"col-lg-12\">\n        <div class=\"form-group\">\n            <label for=\"puan\">Rating<\/label>\n            <span  class=\"wpcf7-form-control wpcf7-starratingawesome starratingawesome\" data-def=\"1\" ><span  class=\"starrating_number\" >1<\/span><input  id=\"starstarrating-763_5\" type=\"radio\" name=\"starrating-763\" value=\"5\"  \/><label for=\"starstarrating-763_5\" title=\"5\"><i class=\"fa fa-star\"><\/i><\/label><input  id=\"starstarrating-763_4\" type=\"radio\" name=\"starrating-763\" value=\"4\"  \/><label for=\"starstarrating-763_4\" title=\"4\"><i class=\"fa fa-star\"><\/i><\/label><input  id=\"starstarrating-763_3\" type=\"radio\" name=\"starrating-763\" value=\"3\"  \/><label for=\"starstarrating-763_3\" title=\"3\"><i class=\"fa fa-star\"><\/i><\/label><input  id=\"starstarrating-763_2\" type=\"radio\" name=\"starrating-763\" value=\"2\"  \/><label for=\"starstarrating-763_2\" title=\"2\"><i class=\"fa fa-star\"><\/i><\/label><input  id=\"starstarrating-763_1\" type=\"radio\" name=\"starrating-763\" value=\"1\"  checked \/><label for=\"starstarrating-763_1\" title=\"1\"><i class=\"fa fa-star\"><\/i><\/label><\/span>\n        <\/div>\n    <\/div>\n    \n    <div class=\"col-lg-12\">\n        <div class=\"form-group\">\n            <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary btn-modern\" type=\"submit\" value=\"SUBMIT\" \/>\n        <\/div>\n    <\/div>\n    \n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Our biggest goal is to develop pre-sales and after-sales services focused on customer satisfaction and to provide quality and satisfactory services. For this purpose, we have developed a comment + point system in this section in order to both shed light on our work and turn our customers&#8217; comments about their experiences into advantage. When [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-476","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/active.com.tr\/eng\/wp-json\/wp\/v2\/pages\/476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/active.com.tr\/eng\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/active.com.tr\/eng\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/active.com.tr\/eng\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/active.com.tr\/eng\/wp-json\/wp\/v2\/comments?post=476"}],"version-history":[{"count":0,"href":"https:\/\/active.com.tr\/eng\/wp-json\/wp\/v2\/pages\/476\/revisions"}],"wp:attachment":[{"href":"https:\/\/active.com.tr\/eng\/wp-json\/wp\/v2\/media?parent=476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}